FAQ
Contact
Log in
Customer ratings
9.2
/ 10 Number of reviews: 14
Need help?
+49 89 3803 56 75
Do you have any questions?
Please contact us directly if you have any questions
Customer service form
Please complete this form if you have any questions concerning a vehicle previously rented with us.
What is your reason for contacting us?
Select an option
Unknown costs
Downgrade/Upgrade
Taxed locally for inclusive products
Specifications
Refundable deductible
Damage compensation
Gas reimbursement
Problem at the service desk
Request bill from local rental company
Request bill from Car-Rentals.com
Misc.
Cancel booking
Contact information
Driver first name
Driver last name
Your email address
Rental details
Voucher number
Required documents
Original voucher
Gas receipt
Credit card statement: Show only the costs of the local rental company with the last four digits of your credit card number
Bill/Final settlement
Completed form Refundable Deductible (
download here
)
Rental agreement
Bill for additional costs
Photos of the damage
Documents from the local rental company
Documents
Comments
Send
