Is Car-Rentals.com the cheapest?

Yes, we offer a guarantee of the lowest price - because we compare various retailers, we can always offer you the best price in town.

What do I need to do when picking up a car?

To pick up your car, you will need your voucher, passport, driver's license and a credit card. It is very important that your driver's license and credit card are in the same name as the main driver. Keep in mind that the local rental company will reserve a certain amount on your credit card as a deposit. This requires the PIN code for your credit card. If your driver's license is foreign (for example, in Chinese), you must bring a translation with you. Only your original passport and driver's license will be accepted - a copy is not sufficient.

Are there any additional costs?

Our rates are all-inclusive. Our reservation department will inform you in advance should additional costs apply. You can always cancel your booking free of charge if you do not agree (this must be done at least 48 hours prior to the start of the car hire period).

What kind of insurance is applicable to my car rental?

In general, Liability Insurance, Fire Insurance, All-Risks Insurance and Theft Insurance are included in the cost of your rental car.

What is a worry-free label?

Only rental companies with a high level of customer satisfaction are eligible to be included in our Worry-Free selection. This rate includes excess cover and unlimited kilometres. Your vehicle will be provided and must be returned with a full tank of fuel. With a vehicle from our Worry-Free selection, you can travel with peace of mind and no hidden costs.

How can I change or cancel my reservation?

You can cancel your reservation through "My Account". We recommend contacting us by phone if your changes to your booking or cancellation takes place at short notice (48 hours or less).

When will I get a confirmation of my booking?

Most reservations will receive confirmation within minutes after payment takes place. We recommend contacting our Booking Department for last minute reservations (pick-up within 48 hours).

Which car rental companies are compared by Car-Rentals.com at this location?

Avis,Budget,Ace Rental Cars,Thrifty,East Coast Car Rentals,Enterprise,Bargain Car Rentals,Dollar Rent a Car,Alamo,Hertz,Sixt,Keddy By Europcar,Green Motion,Europcar,Goldcar,Yesaway,Alpha Car Hire,Simba Car Hire,Britz Motorhomes,Maui Motorhomes,Mighty Cars & Campers,Travel Car,Carwiz rent a car,Routes,FireFly Car Rental,National Car Rental

Car Rental Sydney

17-01-2019

All good no complaints at

All good no complaints at all

05-05-2019

Great service.

03-05-2019

The Thrifty address is incorrect

The Thrifty address is incorrect on 121carhire site. We had to track it down when we got to Campbelltown. Not near train station so with 2 large suitcases it was a pain... We managed to get a lift but please change it for the sake of others.

24-12-2018

Easy to use, good value

Easy to use, good value rental

12-03-2024

It was a useful access

It was a useful access point in a difficult market sector.

24-04-2019

All good apart from incorrect

All good apart from incorrect location address for Thrifty, Campbelltown, NSW, Aus. Annoying.

02-02-2026

Yes all good but hire

Yes all good but hire companies should be more closely vetted as this is not a service I would want to put to my name

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