Is Car-Rentals.com the cheapest?

Yes, we offer a guarantee of the lowest price - because we compare various retailers, we can always offer you the best price in town.

What do I need to do when picking up a car?

To pick up your car, you will need your voucher, passport, driver's license and a credit card. It is very important that your driver's license and credit card are in the same name as the main driver. Keep in mind that the local rental company will reserve a certain amount on your credit card as a deposit. This requires the PIN code for your credit card. If your driver's license is foreign (for example, in Chinese), you must bring a translation with you. Only your original passport and driver's license will be accepted - a copy is not sufficient.

Are there any additional costs?

Our rates are all-inclusive. Our reservation department will inform you in advance should additional costs apply. You can always cancel your booking free of charge if you do not agree (this must be done at least 48 hours prior to the start of the car hire period).

What kind of insurance is applicable to my car rental?

In general, Liability Insurance, Fire Insurance, All-Risks Insurance and Theft Insurance are included in the cost of your rental car.

What is a worry-free label?

Only rental companies with a high level of customer satisfaction are eligible to be included in our Worry-Free selection. This rate includes excess cover and unlimited kilometres. Your vehicle will be provided and must be returned with a full tank of fuel. With a vehicle from our Worry-Free selection, you can travel with peace of mind and no hidden costs.

How can I change or cancel my reservation?

You can cancel your reservation through "My Account". We recommend contacting us by phone if your changes to your booking or cancellation takes place at short notice (48 hours or less).

When will I get a confirmation of my booking?

Most reservations will receive confirmation within minutes after payment takes place. We recommend contacting our Booking Department for last minute reservations (pick-up within 48 hours).

Which car rental companies are compared by Car-Rentals.com at this location?

Enterprise,Localiza Car Rentals,Dollar Rent a Car,Alamo,Green Motion,FireFly Car Rental,Hertz,Avis,Europcar,Thrifty,Sixt,Payless Car Rental,Keddy By Europcar,Budget,Mex Rent a Car,MÁS Rent a car,ACE Rent A Car,Advantage,Economy,Economy Rent a Car,Street Rent a Car,Flexways,Carwiz rent a car,Fox Rent A Car,NÜ Car Rentals,Advantage Rent a Car,National Car Rental

Car Rental Mexico City

24-02-2019

No problems with the booking

No problems with the booking and a good price but not worth the waiting.

10-05-2026

Nice and easy..

05-05-2026

Great.

18-02-2026

It would be better if

It would be better if the "level" of car matched the categories used by Alamo (or whichever rental car company is selected). I have noticed a pattern that I select a "luxury" vehicle on hirecars.co.uk and when I arrive to pick up the car the category does not match what I'm expecting. Usually I try to reserve the highest-end car I can on the website, but when I arrive the rental car company informs me that the category I reserved is not the highest end they have (it's usually a full 1-2 levels below real "luxury").

22-09-2025

Good

08-09-2025

Easy to navigate website and

Easy to navigate website and reserve vehicle. Confirmation was quick and no surprises

29-08-2025

Excellent as ever!

11-08-2025

No problems. Straight forward booking

No problems. Straight forward booking process.

25-06-2025

All good.

24-06-2025

Easy and well supported. Regular

Easy and well supported. Regular prompts and alerts Will use again…..just not Avis!!

22-05-2025

Process was fine and quick

Process was fine and quick. Car was reserved within10 minutes.

05-05-2025

No issues. Will definitely use

No issues. Will definitely use again, thank you

16-03-2025

Terrible. I booked about 6

Terrible. I booked about 6 times. E Rey time my credit card failed. It must have been a problem with the website on a Saturday morning. I almost gave up but tried after several hours. Experience was good. O was hesitant to rent from dollar but it was fine.

07-03-2025

Very easy website and good

Very easy website and good communication between booking the car and picking it up.

28-02-2025

Great - quick, easy to

Great - quick, easy to use.

Global Sale!